quarta-feira, 8 de janeiro de 2014

Book: The language of the skies: the bilingual air traffic control conflict in Canada

Excelente livro para aprofundar conhecimento.


The language of the skies: the bilingual air traffic control conflict in Canada




Table of Contents

The language of the skies: the bilingual air traffic control conflict in Canada
CONTENTS
PREFACE
ACKNOWLEDGEMENTS
Introduction
1. The Technological and Occupational Context
The Development of Air Traffic Control into the Fifties
Air Traffic Control in the Sixties, Seventies, and Beyond
Air Traffic Control as an Occupation
The Airline Pilot's Work
2. French in the Air: The First Steps
The English Tradition
The Growth of the French Fact in Quebec Aviation
The Lisson Report and the Logic of the Official Languages Act
The First Skirmishes
3. Bilingual Air Traffic Control—Pro and Con
The Listening Watch
Minority Rights or Minority Assimilation?
International Standards
Controller Workload
Heavy Traffic
The Stray Unilingual Francophone Pilot
4. The Battle for Bilingualism: The Early Victories
Birth of an Organization
The Response to AQCNA
Mid-1974 to Mid-1975: A Year of Growing Tensions
BILCOM: The Research, the Report, the Reaction
5. From Angry Words to Clenched Fists
Consultation about the BILCOM report
A Summer of Discontent
Keith Spicer's Initiative
Lang, Cloutier, and McLeish: Between an Irresistible Force and an Immovable Object
Confrontation at the Montreal Centre
6. A Conflict on Many Fronts: January to June 1976
Introduction
Implementation: January to March 1976
The Publicity Campaign: The Safety Symposium
Collective Bargaining: Toward Conciliation
CATCA and CALPA Prepare for Battle
The Conciliation Process
Implementation: One Step Forward, Three Steps Back
The Final Contract Negotiations: Divide and Conquer
7. The Strike against Bilingualism
On Collision Course: June 7–June 20
The Strike against Bilingualism
8. The Turning Point: July 1976 to January 1977
Introduction
The Political Reaction in Quebec
Across Two Solitudes: The Response of the English Press
The Struggle for Bilingualism: New Initiatives
CATCA and CALPA: Winning Victories But Losing the War
AGAQ: The Struggle Intensifies
Enter the Commission of Inquiry
CATCA and CALPA on the Defensive
9. Towards a Solution: The Commission's Initial Hearings and Interim Report
Introduction
The Initial Hearings of the Commission of Inquiry
The Commission's Interim Report
In the Aviation Community
10. Tying Threads Together: The Problem Resolved
Introduction
The Simulation Exercises
Reconciliation within the Aviation Community
The BICSS Reports
The Commission's Second Set of Hearings: February and March 1979
The Final Report of the Commission of Inquiry
The Cabinet Decision and Industry and Public Reaction
Implementation and Key Actors' Retrospections
The Future of Bilingual Air Traffic Control
11. Conclusions and Implications
The Nature of Linguistic Conflict
The Ambivalent Role of Government
The Role of Personality
The Public, the Elite, and the Viability of Canada
APPENDIXES
A. The Memorandum of Understanding
B. Aviation Terminology
C. Organizational Acronyms
NOTES

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